Call Center Manager Job at Bath Planet, Grand Rapids, MI

cnowVm9MYjRqTEs4N29YZDlWeXBJdVIvTVE9PQ==
  • Bath Planet
  • Grand Rapids, MI

Job Description

Confirmation Call Center Manager

Creating a fresh solution to bath remodeling, Bath Planet offers a stylish, cost-effective, low-maintenance bath improvement to homeowners, commercial customers and consumers with accessibility needs. We were created to meet the needs of consumers who were dissatisfied with the quality and workmanship available in the marketplace. Standing behind our products, we have developed an unrivaled reputation for quality and workmanship as a manufacturer of acrylic bath and shower solutions and has extended that level of quality into all our products.

America’s number one growing acrylic bath company, Bath Planet is looking to hire an experienced Confirmation Call Center Manager in our Kentwood, MI office. Qualified applicants will have excellent computer and communication skills, management experience, customer service experience, be available to work evenings and weekends, and be able to resolve conflicts and issues.

We have an excellent compensation package for this position that includes a salary and bonus opportunities.

Job duties include:
• Schedule and confirm appointments
• Hire, train and manage Call Center Representatives
• Answer inbound calls and make outbound calls
* AI Integration
• Customer Service
• Manage sales reps schedules
• Achieve weekly and monthly quotas

Job Tags

Full time, Work at office, Weekend work

Similar Jobs

Philadelphia Union

Coordinator, Video Production Job at Philadelphia Union

 ...Philadelphia, we invite you to join us. ABOUT THE ROLE We are seeking a creative, organized, and technically skilled Coordinator, Video Production to join our video production team. This role is ideal for an early-career professional who thrives in a fast-paced... 

REI (Recreational Equipment Inc.)

Seasonal Fulfillment Associate - Weekend Job at REI (Recreational Equipment Inc.)

 ...~ Works efficiently and safely by setting effective work goals, establishing priorities, and producing quality work. REI will provide you with:~ Long term career growth and development.~ Bonus opportunities. ~ Benefits include medical, dental... 

Cal Farley's Boys Ranch

Chapel Summer Internships 2025 Job at Cal Farley's Boys Ranch

 ...The Iona Project chapel immersion program offers summer internships for those interested in sharing a common life of prayer and scripture...  ...required. # Must possess exceptional communication, time management, and detail-orientation skills. # Must be at least 18 years... 

Cleveland Clinic

Medical Assistant - Outpatient Spine Clinic Job at Cleveland Clinic

 ...Join Cleveland Clinics Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world class and caregivers are family. Here, you will work alongside a passionate and dedicated team, receive endless support and appreciation, and... 

Florida Cancer Specialists & Research Institute

Operations Call Center Specialist Job at Florida Cancer Specialists & Research Institute

 ...direction to patients via incoming and outbound calls. Demonstrates working knowledge of all...  ...experience preferred. Previous call center experience preferred. Core...  ...00 AM - 5:00 PM. Must be willing to work evening hours and will be expected to work overtime...