Job Description

Description

IT Manager

Are you an IT Manager looking to make a genuine difference Join our team at Generations Family Health Center!

Generations Family Health Center Inc. is a regional community health center covering a 37-town rural region in eastern Connecticut with sites located in Willimantic Danielson Norwich and dedicated staff provides a full range of primary care services to all ages including medical dental and behavioral healthcare as well as care coordination and community outreach.

Position: The Information Technology (IT) Manager serves as Generations full-time on-site Information Technology department manager focused on day-to-day IT operations staff supervision helpdesk escalation management vendor coordination and equipment and access administration. The IT Manager will also oversee/manage the IT operation and activities including networking telecommunication and user support activities inclusive of the needs of Generations individual departments and programs. This role will also oversee/manage activities including network internet and email administration (both in-house and with contractors) network engineer and security management hardware/software purchasing in conjunction with Senior Management site maintenance and troubleshooting consulting liaison to vendor technical support and hardware/software installation and diagnosis. This role will provide overall systems maintenance and upgrades to all computer systems at all sites. The IT Manager also contributes to short-term technology planning supports budget development and ensures alignment of IT operations with organizational priorities while escalating enterprise-level strategy and policy decisions.

Required Qualifications:

• Associate or bachelors degree in Information Technology Computer Science or related field (equivalent experience will be considered)
• Minimum 5 years of IT experience with at least 3 years of supervisory experience
• Healthcare IT experience
• Experience coordinating with external service providers
• Strong troubleshooting communication and organizational skills
• Experience with helpdesk ticketing systems asset management and user access administration

Preferred Qualifications:

Experience with:

• Network administration and infrastructure
• Microsoft 365 / cloud environments
• Endpoint management and patching tools
• Supporting EHR systems and healthcare applications
• Backup and disaster recovery solutions
• Cybersecurity tools and frameworks
• Telecom experience
• Knowledge of NIST/HIPAA/HITECH compliance requirements and healthcare data security standards
• Familiarity with clinical workflows and HIPAA requirements

Generations Family Health Center offers attractive and competitive compensation along with an excellent comprehensive benefits package.

Salary Scale: (based on a full-time schedule)

• $90000.00 (commensurate with experience)

Benefits:

• Medical dental vision and life insurance coverage
• FSA and DCAP availability
• 403(b) retirement savings plan with employer contributions
• 5 weeks paid time off per calendar year
• Nine paid holidays
• Employee Assistance Program

Additional Information:

• Location: Willimantic CT
• On-Site Presence: On-site at Generations locations must be able to transport self within the region
• Reports to: CIO

Interested candidates should submit their resumes for consideration by applying directly online. Rewarding Careers Page : Family Health Center Inc.

ATTN: Human Resources

40 Mansfield Ave Willimantic CT 06226-1948

FAX: EMAIL:

CLOSING DATE: Candidate screening will begin immediately until filled.

Generations Family Health Center is an equal opportunity employer and does not engage in discrimination show preference or permit harassment.

EOE

Required Experience:

Manager

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