Job Description

Innovation is at the core of what we do. We believe that by removing and reducing the barriers that prevent people from taking their medications we can help customers conveniently get the medications they need when they need them and take them as prescribed. We have provided customers with the ability to find transparent and simple pricing receive 24/7 customer service support and have their meds delivered to their doorsteps while creating programs and products that embody our mission and position ourselves in becoming the worlds safest and fastest online pharmacy.

We are looking for a Pharmacy Manager to join us on our journey to make it drastically easier for customers to find choose afford and engage with the services products and professionals they need to get and stay healthy!

At Amazon Pharmacy the Pharmacy Manager is a licensed Pharmacist who is responsible for the operation oversight and compliance of a small format pharmacy site including; safety quality customer experience budgetary people development and operations objectives. The Pharmacy Manager will lead a small team of technicians and pharmacists coaching and mentoring the team to ensure performance objectives are met building positive employee relations and building leadership bench strength within the organization. This role will require hands-on involvement in the operation handling tasks ranging from dispensing medications to managing the entire process of prescription fulfillment ensuring completion from initiation to the final stage. This includes filling verifying and packing orders for shipment in addition to pharmacist verifications. The Pharmacy Manager will have a strong commitment to patient safety and with high standards of service to deliver on being the earths most customer-centric pharmacy.

#everydaybetter

Key job responsibilities
Responsible for the overall safety quality performance and customer experience of the operations.
Manage daily operations within the site including meeting CPT times for same day deliveries in partnership with co-located facilities and transportation.
Evaluate physician medication orders for appropriateness of drug dosage potential interactions and route of administration. Make recommendations for therapy changes to the prescriber as appropriate.
Will set and clarify requirements and expectations for employees. Measures performance provides feedback and holds the team to a high bar.
Educate pharmacy staff on policies reporting guidelines and expectations as they relate to best quality practices
Drives creation of quality initiatives process change initiatives and other Lean initiatives to enable their site to meet and exceed the operating plan.
Managing workflow escalations and effectively delegating across your leadership team in partnership with the Sr Pharmacy Operations Manager.
Stay informed and adhere to local state and federal laws related to pharmacy practices including changes or developments and their impact on Amazon Pharmacy and its customers
Coordinate with the corporate legal team to maintain licensure of the pharmacy and its staff with various state pharmacy boards. Continuously monitor licensure requirements
Align policies and initiatives with requirements and demands of accrediting/licensing bodies (BOP VIPPS URAC DEA FDA USP)
Responsible for the sites growth and partnering with capacity planning and facilities for all growth workforce management needs
Develops talent - Create lead engage with and direct a workforce to drive enhanced performance through our people agenda. This will include all levels of the business - safety of our people employee engagement performance leadership training and development as well as talent & succession planning.
Implements change and/or develop new processes as required to provide ability to better service customers reduce cost to serve and improve contribution.
Maintain the customers profile through leveraging our PharmacyOS/Pharmacy Lite database to include appropriate current and past medical history appropriate clinical and laboratory data and concurrent medication (including over the counter and home remedies).
Other duties as assigned.

- Doctorate or Bachelors Degree in Pharmacy
- Active/Good Standing Pharmacist license in domicile state
- Extensive knowledge of state and federal laws rules and regulations surrounding pharmacy practices and patient safety
- Experience with performance metrics process improvement and Lean techniques
- Strong in oral and written communication skills with the ability to think clearly analyze quantitatively problem-solve support scope of requirements and prioritize.
- Able to manage detail establish root cause and be able to extract and manipulate data
- Work a flexible schedule/shift/work area including weekends nights and/or holidays.
- 1 year Staff Pharmacist experience within Amazon Pharmacy (if currently an Amazon employee)

- 2 years direct management experience including a salaried workforce in a manufacturing production or distribution environment
- Experience with the full staffing lifecycle including interviewing hiring performance management promotions and terminations
- Ability to handle changing priorities and use good judgment in stressful situation
- Demonstrated ability to successfully develop others into higher levels of leadership in an organization
- Entrepreneurial in mind with the tenacity to develop ideas independently and thrive in fast-paced environment is crucial
- An analytical thinker with project management skills attention to detail an ability to influence others and exceptional organizational skills.
- Interest in long-term career development through assignments in multiple FCs across the nation.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at MI Wixom - 120000.00 - 162400.00 USD annually

Required Experience:

Manager

Job Tags

Full time, Local area, Flexible hours, Shift work, Night shift

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