Job Description

At Amaze Health, we are dedicated to transforming the healthcare experience through innovative, virtual health-tech solutions. We empower patients and reshape how healthcare is delivered and managed. As our national footprint grows, we rely on a robust, secure, and seamless technology infrastructure to keep our team connected and our patient data secure.

The Role

We are seeking an experienced  Systems Administrator  based in the Denver Tech Center to take ownership of our core IT infrastructure. In this role, you will be the primary administrator for our Microsoft 365 and Azure environments while providing high-level, remote desktop support for our 100+ team members located across the country.

As a health-tech company, security, compliance (HIPAA), and uptime are critical. You will be the go-to technical expert for our national team, ensuring their hardware and software run flawlessly so they can focus on delivering exceptional healthcare solutions.

Key Responsibilities

Cloud & Systems Administration (M365 & Azure)

• Manage, configure, and optimize our Microsoft 365 tenant (Exchange Online, SharePoint, Teams, OneDrive).
• Administer and scale our Microsoft Azure environment, including Azure Active Directory (Entra ID), virtual machines, and cloud networking.
• Design and enforce device management policies using Microsoft Intune (MDM/MAM) for a fully remote fleet of Windows and Mac endpoints.
• Implement and monitor identity and access management (IAM), Conditional Access policies, and Multi-Factor Authentication (MFA).

Remote Desktop & User Support

• Provide tier-2 and tier-3 technical support for 100+ remote employees across various US time zones.
• Oversee the entire hardware lifecycle: provisioning, configuring, shipping, and decommissioning laptops and peripherals for remote staff.
• Troubleshoot complex hardware, software, and network connectivity issues via remote support tools.
• Maintain clear, accessible internal IT documentation and user guides.

Security, Compliance, & Infrastructure

• Collaborate with leadership to ensure all IT systems adhere to strict healthcare compliance standards (HIPAA, SOC 2).
• Monitor system health, perform regular security audits, and manage data backup and disaster recovery protocols.
• Manage and integrate third-party SaaS applications, ensuring seamless SSO and provisioning.
• Participate in IT strategy and planning, helping to select and deploy new technologies to support business scaling.

Business Applications

• Take end-to-end ownership of key internal software systems (e.g. ticketing systems, collaboration platforms, HRIS, CRM, and other SaaS tools critical to daily operations).
• Manage user onboarding, offboarding, role-based access, and permissions to ensure security and least-privilege access.
• Integrate business applications with Microsoft 365, Azure AD (Entra ID), and SSO where possible to improve security and user experience.
• Proactively monitor application performance, usage, and costs, making recommendations to improve reliability, efficiency, and ROI.

Requirements

Qualifications & Requirements

• Experience: 2-3 years of hands-on experience in systems administration, specifically within Microsoft ecosystems.
• Technical Expertise: Operational knowledge of Microsoft 365 administration and Azure Cloud services.
• Proficiency with Microsoft Intune (Autopilot a strong plus) and Entra ID.
• Strong background in PowerShell scripting for automation and bulk system management.
• Support Skills: Proven track record of supporting a distributed, 100% remote workforce with excellent customer service and communication skills.
• Industry Knowledge: Previous experience in the healthcare or health-tech sector, with a firm understanding of HIPAA compliance and secure data handling practices, is highly preferred.
• Location: Must be located in the Denver metro area and able to commute to full time on site support. The office is located at Bellview and I25.

Benefits

What We Offer

• Competitive salary and comprehensive benefits package.
• The opportunity to shape the IT infrastructure of a fast-growing, innovative healthcare company.
• A collaborative, mission-driven team environment.

Position pays $65,000 - $80,000 annually

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